LAST UPDATED: 2026.10.06
This Privacy Policy explains how Venus Smart Store (“we”, “us”, “our”) collects, uses and protects personal information when you visit venussmartstore.com or submit an inquiry to us. We are a B2B platform: our services are offered to business buyers, distributors and brand owners.
1. Who we are
Venus Smart Store is operated by Shenzhen Qimingxingmao Technology Co.,LTD, 11th Floor, Building B, Block 3 Huaqiang ECO-Science Park, Guangming, Shenzhen, China. For privacy questions, contact postmaster@venussmartstore.com.
2. Information we collect
- Information you give us: name, company name, email address, phone or WhatsApp number, country, product requirements and any message you send through our forms, chat widget or inquiry list (RFQ).
- Account information: if you register, we store your username, email address and password hash.
- Technical information: IP address (stored only as an irreversible hash for visitor counting), browser type, device type, pages viewed, referring website and approximate country derived from your IP address.
3. How we use your information
- To answer your inquiry and prepare quotations
- To process and deliver orders, and to provide after-sales support
- To improve our product selection, website content and user experience
- To measure website traffic and understand which products and articles are useful
- To meet legal, tax and export-control obligations
4. Legal basis
Where the GDPR or similar laws apply, we process personal data on the basis of: performance of a contract or steps prior to entering a contract (responding to your inquiry, fulfilling orders); our legitimate interests (B2B marketing, website analytics, fraud prevention); your consent (newsletter subscription, non-essential cookies); and compliance with legal obligations.
5. Cookies and similar technologies
We use a small number of cookies: essential cookies for login and security, a preference cookie to remember your language choice, and analytics cookies to count visits. Details are listed in our Cookie Policy. You can control cookies in your browser settings.
6. Sharing your information
We do not sell your personal information. We share it only with: our own sales and support staff; manufacturing partners when necessary to produce or quote your order (limited to what is required); logistics and payment providers; and service providers that host our website, deliver email or provide analytics, acting on our instructions.
7. International transfers
Our company is based in China, so your information may be transferred to and processed in China. Where required, we put appropriate safeguards in place, such as standard contractual clauses, and we limit transfers to what is necessary to answer your inquiry or fulfil your order.
8. How long we keep information
Inquiry and quotation records are kept for as long as needed to serve you and to comply with accounting and legal requirements, normally up to 5 years after the last contact. Website analytics are kept in aggregate; crawler and visitor logs are automatically deleted after about 120 days. Account data is kept until you ask us to delete your account.
9. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, object to or restrict certain processing, withdraw consent, and request a portable copy. Contact us at postmaster@venussmartstore.com and we will respond within 30 days. You also have the right to complain to your local data protection authority.
10. Security
We use HTTPS encryption, access controls, strong passwords and regular backups to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
11. Children
Our platform is designed for business use and is not directed at children. We do not knowingly collect information from anyone under 16.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the current version. Material changes will be announced on this page.
13. Contact us
Shenzhen Qimingxingmao Technology Co.,LTD
11th Floor, Building B, Block 3 Huaqiang ECO-Science Park, Guangming, Shenzhen, China
Email: postmaster@venussmartstore.com
WhatsApp: +86 199 2530 9689