LAST UPDATED: 2026.10.06
This Cookie Policy explains how venussmartstore.com uses cookies and similar technologies, and how you can control them. For information about how we handle personal data generally, please read our Privacy Policy.
1. What are cookies
Cookies are small text files stored on your device by your browser. They help a website remember your preferences and understand how the site is used. We also use privacy-friendly alternatives such as anonymous session identifiers.
2. Cookies we use
| Category | Essential — required for login, security and the inquiry list. These cannot be switched off. |
|---|---|
| Examples | WordPress login session cookie; inquiry list stored in your browser so it is not lost while you browse. |
| Preference | Remembers your language and currency choice (for example venus_lang_pref), so you do not have to select it again. |
| Analytics | Anonymous visit counting (venus_sid) so we can see which products and articles are useful. Visitor counts use an irreversible IP hash — we do not store your raw IP address for statistics. |
| Third party | If a live-chat provider (Tawk.to / Crisp) or Google Maps is enabled, those providers may set their own cookies. Their policies apply to that processing. |
3. Do we use cookies for advertising?
No. We do not run third-party advertising or retargeting cookies on this site. Traffic statistics are collected on our own server.
4. How long cookies last
Session cookies expire when you close the browser. Preference and analytics cookies are kept for up to 12 months. You can clear them at any time in your browser settings.
5. Managing cookies
You can block or delete cookies in your browser settings (Chrome, Edge, Safari and Firefox all provide a “Privacy” or “Cookies” section). You may also browse in private/incognito mode. If you disable essential cookies, login and the inquiry list may not work correctly.
6. Third-party services
- Google Maps — embedded on our Contact Us page to show our address. Loading the map may allow Google to set cookies. See Google’s privacy policy for details.
- WhatsApp — clicking a WhatsApp link opens WhatsApp’s own website or app, which is governed by WhatsApp’s policies.
7. Changes to this policy
We may update this Cookie Policy when we change the tools we use. The “Last updated” date above shows the current version.
8. Contact
Questions about cookies or privacy? Email postmaster@venussmartstore.com.
